Looking for an experienced French speaking Inbound Tour Consultant.
Experience required:
At least 4-5 years’ experience as an Inbound Tour Consultant
Destination knowledge of Southern and East Africa
Tourplan an advantage
Duties would include:
Securebusinessandeffectivelycostproducts.
Buildupandmaintainagent/supplierrelationships.
Quoteanddesignsuccessful,creativeitinerariesandproposalsforallmarketrelatedtoallgroupsandFITs.
Negotiatewithsuppliers forbetterrates,cancellationpoliciesandFOC’s.
Successfullyrungroups/FIT bookings.
Handlingthe24houremergencyphone.
Callclientsuponarrivalincountryandcheckontheirwellbeingthroughout.
Resolveanyclientissueswhilst incountry.
Reconcilesupplierinvoicesforprocessing.
Participateinsuppliertrainingandworkshops
Demonstrategood communicationskillsandcustomercare.