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Data and IT Support
Posted date [2019-Feb-07] (ID: 71410)

Job PurposeÂ

Maintenance and monitoring of computer networks and systems. Logging the queries of customers and employees. Diagnosing and solving hardware or software faults.

Key ResponsibilitiesÂ

  • Client Server monitoring: Rapid Response error handling and troubleshooting.
  • IMQS Web Application: Server set-up, software deployments, data imports and theme updates.
  • Operational documentation: creating and updating of documentation on Confluence.
  • Client IT support, including:
  • On-site user support, network assessment for implementation readiness, set-up accessible UAT and Production environments with the support of the client;
  • Create and update network diagrammes;
  • Draft technical (IT) SLAs, workshop SLA with client IT and Project Manager, track sign-off process and document reviews;
  • Compile guidelines on migrating existing as-is environments to to-be environments
  • Liaise with client IT on system audits and findings; propose corrective measures and assist in implementing etc.

Skills and Experience:

Qualification RequirementsÂ

  • Matric
  • ITILÂ degree/certificationÂ

Experience Required

  • 2 years experience in dealing with local governments.
  • IT Processes Policies, System Audits and other compliance requirements
  • Intermediate IT support
  • Database administration
  • MS SQL scripting
  • Advanced ExcelÂ
  • Windows Linux troubleshooting skills
  • Working knowledge of web applications
  • Working knowledge of JSON and XML
  • Mobile form builder and data collection platform

To Apply

Whatsapp the keyword "JOB" to 0849122108


Job Title Data and IT Support
Post Details
Posted By Jobking
Job Function IT
Start Date
Location Johannesburg
Phone No 084 243 3389
Email biancaking1327(at)
Region Location -> Johannesburg
Job Type Job Type -> Full-time Jobs
Classification Job Classification -> Information Technology

Recruitment Agencies Johannesburg