National Appointments
National Appointments is a generalist recruitment company that handles all levels of professional staff placing within most industries throughout South Africa and Africa.
We do however specialize in the Mining, Medical, Construction, Manufacturing and Finance industries.

Client Services Executive
Posted date [2019-Jul-10] (ID: 73821)

Our client, a growing and dynamic young company in the Insurance industry, is looking for a female Client Services Consultant at their offices in the Constantia Office Park in Roodepoort.


The candidate will be working in the underwriting department, with tasks that includes client services, general administration on current policies. Here we are looking for someone who is extremely friendly and will be able to learn our system quickly.


General requirements (These requirements aren’t negotiable):


Female over the age of 24 years

Completed Degree (Preferably B Com)

Excellent Matric Results (Please provide certificate along with CV) (We usually

look for at least one A and a few B’s)

English and Afrikaans

Energetic, with a positive and friendly attitude

Professional, and very presentable

Must be able to provide excellent client services

No relevant experience required


Duties and Responsibilities


Include the following, but are not limited to:

Build continuous relationships with clients in order to identify their needs.

Answer client phone calls and emails on a daily basis; get back to clients in a timely manner.

Maintain contact with clients to assist with any questions regarding their short term insurance policy.

Provide highly detailed information on the client’s various products and services.

Update the system and data base with the new information obtained from the client.

Create, and maintain client files.


Take responsibility for the annual renewal of client policies.

Retain clients who are moving to another insurer. Convince the client to stay with our client's and negotiate new premiums in order to retain the client.

Problem resolution with clients in regard to any issues that arise due to changes to the client’s short term insurance policy.

Follow up with all client requests and provide detailed notes in the system to track all work done.


Job Title Client Services Executive
Post Details
Posted By National Appointments
Job Function Underwriting Duties
Start Date Asap
Salary Negotiable depending on experience
Location Roodepoort
Phone No 0827907022
Email nationalapp(at)
Deadline 2019-Aug-21
Region Location -> Gauteng
Job Type Job Type -> Full-time Jobs
Classification Job Classification -> Insurance

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