Kontak Recruitment is a dynamic recruitment agency based in Johannesburg. Kontak Recruitment offers a recruitment service assisting with placement of personnel on all career levels.
Kontak Recruitment values personal contact with employers, clients and job seekers as one of the most important aspects of recruitment and selection.
Kontak Recruitment manages the Job specification writing, advertising of listing and response handling including pre-screening and interviewing. References and background checks are completed on every candidate. Kontak Recruitment provides after placement service with a 3 month guarantee period.
Kontak Recruitment assists job seekers in finding their sought after position through our current job listings. We deliver a professional CV writing service to job seekers to ensure that theirs CV's are current, modern and fresh therefore being attractive to potential employers.
Whether you are looking for staff or looking for job opportunities, Kontak Recruitment has the solution for you. Contact us to find out how we can assist you with your recruitment needs.
Kontak Recruitment endeavours to take all reasonable measures to ensure that the job seekers referred meet the client requirements.
Kontak Recruitment works on a contingency basis which means fees are only payable if a placement is made with a 3 month guarantee period.
Kontak Recruitment provides quality recruitment.
Through our stability and integrity, we have carved out a substantial market in the industry. We are a customised outsourced service company, designed to provide a set of flexible, cost effective hiring solutions to clients of every size and industry. At Kontak we are committed to establish and maintain a positive difference to your staffing needs.
Our consultants boast with a total of 30 years experience within the industry. We understand that companies today require more than just skilled candidates, they reach for employees who are productive, exhibit positive attitude and have the ability to become part of their team.
We aim at building long term relationships that are mutually beneficial to all parties. We encourage an employment environment that provides equal opportunities for all. All Job listings and applications remain confidential protecting the rights and interests of all parties involved....

3rd Tier Support Technician EKE156
Posted date [2018-Mar-27] (ID: 67207)

3rd Tier Support Technician

Umhlanga

R15000 – R25000 per month

 

Experience within telecommunications and experience with Microtek essential

Practical experience of software and hardware (VoIP Phones, Pbx systems)

A+, N+, MTCNA, CCNA (Advantageous)

Linux experience is essential

Asterisk experience is essential

Strong Networking experience (Switches, VLANS, routing etc…)

Installation of ADSL/Diginet/microtek /Fibre Routers and Wireless Access Points

Excellent communication skills, both verbal and written

Provide client support and technical issue resolution via email, phone, web

Manage incidents to closure

Interact effectively with customers, internal infrastructure and systems staff

Deploy software for test and production uses.

Become the mentor and escalation point for Tier 1 and Tier 2 Support

Provide high level support on escalated issues in timely fashion

Constantly train and upskill Onsite Technicians, 1st tier and 2nd tier Support

24/7shift rotation and on-call support

Experience in supporting telephony/call centre environments (Voice & Data)

 

Please email cv to recruitment(at)kontak.co.zaand quote EKE156 in the subject line


Job Title 3rd Tier Support Technician EKE156
Post Details
Posted By Kontak Recruitment
Job Function 3rd Tier Support Technician
Start Date asap
Salary R25000 per month
Location Umhlanga
Phone No 0114313542
Website http://www.ekanekt.co.za
Email recruitment(at)kontak.co.za
    
    
Deadline 2018-Mar-30
    
    
    
    
    
    
    
    
Category
Region Location -> Kwazulu Natal
Job Type Job Type -> Full-time Jobs
Classification Job Classification -> Information Technology

JOBS RSA
Recruitment Agencies Johannesburg