Insurance Administrator
Posted date [2018-Apr-17] (ID: 67617)


Insurance Administrator


Bryanston Area

Note CTC is Cost to Company and includesthe Company’s contributions to medical aid, Vitality, retirement annuity, UIF and Skills Levy

  • Purpose:

  • The purpose of this role to ensure a positive interaction with our policy holders and agents on policy administration, proper and accurate updating of policy data onto the underwriting system so as to ensure a quality service is provided to Customers within the agreed time standard.
  • Minimum Qualifications
  • Matriculation Certificate.
  • Minimum Experience
  • Minimum of 2 year’s work experience preferably in a policy servicing or administration environment.
  • Skills required
  • Numeracy.
  • Strong written and verbal communication.
  • Computer literacy at intermediate or high level with focus on:
  • XLS, ability to do complex calculations and functionality.
  • Word.
  • Conflict Management.
  • Social skills.
  • Analytical.
  • Initiative.
  • Other Requirements
  • No Criminal Record.
  • No Adverse Credit Record.
  • No adverse record with the FSB.
  • Translation of Skill Sets to operational implementation
  • Communicate effectively
  • Is understood by clients and colleagues.
  • Communicate with tact and diplomacy.
  • Actively listen.
  • Is perceived as self-assured and credible.
  • Drive and Commitment to Results
  • Meets and where possible exceeds clients’ needs and expectations.
  • Is viewed as personally committed to achieving results.
  • Is proactive and works on own initiative.
  • Demonstrates independence of thought and action.
  • Resilience and Coping with Pressure
  • Can tolerate working under pressure.
  • Has a sense of perspective and humor.
  • Is able to recover from setbacks and disappointments.
  • Seeks feedback and learns from mistakes.
  • Is able to switch off from work.
  • Analytical and Proactive Thinking
  • Analyses complex data and extract essentials.
  • Offers views and opinions.
  • Identifies the crux of a problem and the priorities.
  • Is logical and coherent in thought processes.
  • Challenges assumptions and probes detail.
  • Has a breadth of view and medium to long-term thinking

  • Key Tasks and Responsibilities
  • Maintenance of the processes systems and controls.
  • Assisting Policy Holders with complaints and queries.
  • Ensure compliance.
  • Assist with Audits and reports.
  • Request of system queries.
  • Assisting Policy Holders with refunds.
  • Assisting Policy Holders with cancellations.
  • Assisting Policy Holders with Debit order reinstatement.
  • Loading and Bulk Loading of policy applications

    Job Title Insurance Administrator
    Post Details
    Posted By Jobworx Staffing Solutions
    Job Function insurance administrator
    Start Date asap
    Salary R13000
    Location Bryanston
    Phone No
    Email janeen(at)
    Deadline 2018-Apr-30
    Region Location -> Johannesburg
    Job Type Job Type -> Full-time Jobs
    Classification Job Classification -> Insurance

    Recruitment Agencies Johannesburg