Lodge Operations Manager
Posted date [2018-May-09] (ID: 67937)

Looking for Operations Manager for Lodge. Position will start as 3 month contract with review. Interviews will be conducted in Polokwane.

 

 

Experience:

Minimum of 3 years’ experience as a Duty

Manager, as well as a minimum of 3 years’ experience in an OperationsManagement position in a 4/5 StarHotel

Should be experienced within all different areas of a Hotel

Polite, friendly person with a strong personality that can think on their feet. Well-spoken and well-presented individual. Strong leader who have been in charge of employees before.

Must have grade 12 and be computer literate.

Previous experience on Opera and Micros would be an advantage.

Formal hospitality degree/diploma preferable.

 

Duties:

Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.

Assist with queries and guests complaints– management on duty.

Effective management of all staff Create and maintain relationship with guests.

Responsible for the management of the entire establishment in the absence of the GM.

Effective leadership, manage and oversee all departments within the hotel

Plan and manage the day to dayoperations effectively

Drive the broader goals of the hotel in relation to all outlets mentioned above To ensure consistent acquisition and maintenance of guests.

The managing of Human Resources paperwork for the entire hotel.

Ensure the required policies,procedures and administrative systems and controls are inplace.

Day to day guest interaction to receive feedback and actively implement necessary action.

Overseeing and assisting in departmental stock takes

Adherence to all company practices Leading, training and motivating the team Drive the hotel’s quality plan and implement all required standards.


Job Title Lodge Operations Manager
Post Details
Posted By Executive Placings
Job Function
Start Date
Salary
Location Lephalale
Phone No
Website
Email info(at)executiveplacings.com
    
    
Deadline
    
    
    
    
    
    
    
    
Category
Region Location -> Limpopo Province
Job Type Job Type -> Part-time & Full-time Jobs
Classification Job Classification -> Hotel / Catering / Hospitality

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