This post has expired! It was posted more than 120 days ago.

Posted date [2018-Jun-13] (ID: 68458)

Key Performance Area



  • Financials
    • Meet revenue and profit targets as set for your Region
    • Grow the client base in your Region and extract maximum value from the existing client base in your Region
    • Ensure that costs are actively managed and controlled in your Region
    • Ensure that you have a good understanding of the gross profit and net profit margins in your Region and that these are actively managed on an ongoing basis
    • Provide support and training to your sales and key accounts team
    • Actively manage the key accounts in your region and build strong relationships with key individuals within the key account clients
    • Approve discount requests on CRM
  • Service Delivery
    • Monitor client feedback reports
    • Ensure that companies services are being delivered by accredited resources
    • Provide feedback to the Research and Development Division on new product development and enhancements to existing products
    • Ensure that your branch administrators are adequately upskilled to perform their daily tasks
  • Operational Efficiency
    • Ensure that there is effective utilisation of income generating employees in your Region
  • Employee Management
    • Create Key Performance Indicators “KPIs” for each of your staff and conduct annual performance reviews
    • Ensure all staff are adequately trained and upskilled to perform their duties
    • Be actively involved in the interview process for all new employees in your region
  • General
    • Ensure that you keep abreast of industry trends by reading professional publications; maintaining personal networks; participating in professional organizations.
    • Ensure that you have a good understanding of the SETA and QMS requirements
    • Ensure that you have a good understanding of the entire OMS booking process and the financial process around private and company students
    • Ensure that you have a good understanding of the full range of companies products and services
    • Obey all lawful instructions provided by managers.


    Post Details
    Posted By MECS AFRICA
    Job Function Management
    Start Date July 2018
    Salary Market Related
    Location Cape Town
    Phone No 0112188060
    Email debbie(at)
    Deadline 2018-Jul-01
    Region Location -> Western Cape
    Job Type Job Type -> Full-time Jobs
    Classification Job Classification -> Health and safety

    Recruitment Agencies Johannesburg