Kontak Recruitment is a dynamic recruitment agency based in Johannesburg. Kontak Recruitment offers a recruitment service assisting with placement of personnel on all career levels.
Kontak Recruitment values personal contact with employers, clients and job seekers as one of the most important aspects of recruitment and selection.
Kontak Recruitment manages the Job specification writing, advertising of listing and response handling including pre-screening and interviewing. References and background checks are completed on every candidate. Kontak Recruitment provides after placement service with a 3 month guarantee period.
Kontak Recruitment assists job seekers in finding their sought after position through our current job listings. We deliver a professional CV writing service to job seekers to ensure that theirs CV's are current, modern and fresh therefore being attractive to potential employers.
Whether you are looking for staff or looking for job opportunities, Kontak Recruitment has the solution for you. Contact us to find out how we can assist you with your recruitment needs.
Kontak Recruitment endeavours to take all reasonable measures to ensure that the job seekers referred meet the client requirements.
Kontak Recruitment works on a contingency basis which means fees are only payable if a placement is made with a 3 month guarantee period.
Kontak Recruitment provides quality recruitment.
Through our stability and integrity, we have carved out a substantial market in the industry. We are a customised outsourced service company, designed to provide a set of flexible, cost effective hiring solutions to clients of every size and industry. At Kontak we are committed to establish and maintain a positive difference to your staffing needs.
Our consultants boast with a total of 30 years experience within the industry. We understand that companies today require more than just skilled candidates, they reach for employees who are productive, exhibit positive attitude and have the ability to become part of their team.
We aim at building long term relationships that are mutually beneficial to all parties. We encourage an employment environment that provides equal opportunities for all. All Job listings and applications remain confidential protecting the rights and interests of all parties involved....

Optical Customer Service Consultant EKE245
Posted date [2018-Jul-02] (ID: 68743)

Optical Customer Service Consultant (EKE245)

Kramerville, Sandton

R12000 CTC per month including provident fund and medical aid

 

Grade 12

Optometry/ dispensing diploma

 

Provide assistance to customers to facilitate ease of ordering, tracking outstanding orders and resolving any technical queries

Optometric practice experiences an advantage

Optical/laboratory experience an advantage

Ms office skills essential

 

Attend to customers telephonically on product, technical or order queries

Problem solving

Capturing of phone, email and fax orders

Monitor and ensure correct turnaround times of all orders for key account customers

Manage key accounts lens usage data to ensure customer product growth targets are met

Report to management on customer complaints

Store activation: initiate contact with customers and provide product/sales info to improve lens usage

Assist with credit requests

 

Sales support

Support in market sale consultants with tools to ensure continued revenue growth in region

Assist sales consultants with urgent requests, technical or non-adaption information requests

 

Production support

Attend to customer queries within a day to ensure satisfaction

Ensure communication is documented and correctly tagged/labelled to ensure smooth completion of queries and orders

 

Management support

Assist supervisor and managers with assistance

 

Please email cv to recruitment(at)kontak.co.za and quote EKE245 in the subject line


Job Title Optical Customer Service Consultant EKE245
Post Details
Posted By Kontak Recruitment
Job Function Optical Customer Service Consultant
Start Date ASAP
Salary R10000 - R12000 per month
Location Kramerville, Sandton
Phone No 0114313542
Website http://www.kontak.co.za
Email recruitment(at)kontak.co.za
    
    
Deadline 2018-Jul-30
    
    
    
    
    
    
    
    
Category
Region Location -> Gauteng
Job Type Job Type -> Full-time Jobs
Classification Job Classification -> Call Centre

JOBS RSA
Recruitment Agencies Johannesburg