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Operations Manager (Durban)
Posted date [2018-Jul-13] (ID: 68929)

Compliance and maintenance

  • Responsible for the maintenance of property and equipment so they are fully operational at all times
  • Responsible for tools, materials, equipment and upkeep of asset register
  • Responsible for budget preparation of all expenses and utilities for the centres
  • Have a firm understanding of Utility management. Monitor and control where possible, the consumption of electricity, water and to be able to motivate excess consumption queries
  • Set and implement planned / preventative / emergency maintenance
  • Ensure that life cycle planning preventative maintenance plans over a five-year period are set for properties under management
  • Ensure timeous responses to complaints received from tenants, suppliers, shoppers (specifically in respect operations)
  • Project Manager tenant coordination, new, revamped and extension installations 
  • Project management and management of tenant take-backs, reinstatement and reversion to base building
  • Carry out the above duties within a specified budget and be answerable for any excess expenditure
  • Manage and co-ordinate all works with handyman on site
  • Manage soft service contractors and report on quality of services
  • Co-ordination with local authorities
  • Manage and investigate insurance risks, immediate reporting of incidents and manage claims process
  • Ensure Tenant OHS and operational compliance with regulations and Agreement of Lease & House Rules
  • Revision & Circulation of House Rules - annually
  • Evacuation Drills – bi-annually
  • Weekly Team reviews with centre management & full supplier team (Wednesdays)
  • Weekly Walk-about meeting with Centre/Marketing Manager and full supplier team (Tuesdays) 
  • Marketing support including management of event installations by others and inhouse team (e.g. Xmas décor & fairs); preparation of safety files for events e.g Annual Wine Prive (Safety File and Set-up and break-down); Exhibition court i.e compliance with OHS and Court Space rules

 Competencies

  • Excellent knowledge of safety, fire and emergency procedures
  • Risk Management including good knowledge of the Occupational Health and Safety Act
  • 100% computer literate & proficient (full MS package & online procurement & budgeting)
  • Well-developed report writing skills (English)
  • Budgeting and cost control – practical and on-the-job experience
  • Procurement skills
  • Familiar with service level agreements (SLA’s) 
  • Familiar with Tenant/Landlord commercial relationship & related lease agreements
  • Stakeholder management skills 
  • Project Management skills essential (capex projects)
  • Tenant Coordination & Installation skills & validated experience essential
  • Understanding of engineering an advantage (structural, mechanical, civil)
  • Excellent verbal and written communication skills especially in communication to clients, suppliers, shoppers, professionals, Fire Department, SAPS, Crime Prevention Groups & the employees of local authority (EThekwini Municipality)

Education

•    Diploma or BSc Property Studies or Building Science or Facilities Management or relevant qualification together with five years’ Shopping Centre or Built or Retail Property experience

•    Experience in Small Regional shopping centre in excess of 35000sqm & similar Shopping Centre/Retail Property Experience an advantage

•    Demonstrable understanding of Property & Facilities Management

 


Job Title Operations Manager (Durban)
Post Details
Posted By The Talent Index
Job Function Operations Manager
Start Date
Salary
Location Durban
Phone No
Website
Email lesigom(at)athoplacement.co.za
    
    
Deadline
    
    
    
    
    
    
    
    
Category
Region Location -> Kwazulu Natal
Job Type Job Type -> Full-time Jobs
Classification Job Classification -> Property

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