Call Centre Consultant
Posted date [2019-Apr-08] (ID: 72486)
Position: Call Centre Consultant
Location: Cape Town 
Salary: R13000 basic per month CTC + benefits + incentives +Benefits
 
Qualifications /Skills :
Senior Certificate 
Two years and above relevant experience
Strong verbal communication skills in English and another South African  language
Comfortable engaging telephonically with people at different levels
Strong listening skills
Data Entry skills 
Ability to empathize and resolve client’s issues
Results driven
Persuasive
Confident
Professional
Persistent
Organised
Self-motivated
Positive attitude
Daily Tasks; 
 
Ensure that optimum relations with customers are established and maintained. 
Identify and respond to Customer needs
Record all complaints on the system
Ensure that all complaints are corrected within the specified times
Follow up on Customer queries
Progress reports to be presented on a weekly basis
Escalate serious complaints when required
 
 
 

Job Title Call Centre Consultant
Post Details
Posted By Logical Recruitment
Job Function Call Centre Consultant
Start Date
Salary
Location Cape Town
Phone No
Website
Email Ayandan233(at)gmail.com
    
    
Deadline
    
    
    
    
    
    
    
    
Category
Region Location -> Western Cape
Job Type Job Type -> Full-time Jobs
Classification Job Classification -> Call Centre

JOBS RSA
Recruitment Agencies Johannesburg