Kontak Recruitment
Kontak Recruitment is a dynamic recruitment agency based in Johannesburg. Kontak Recruitment offers a recruitment service assisting with placement of personnel on all career levels.
Kontak Recruitment values personal contact with employers, clients and job seekers as one of the most important aspects of recruitment and selection.
Kontak Recruitment manages the Job specification writing, advertising of listing and response handling including pre-screening and interviewing. References and background checks are completed on every candidate. Kontak Recruitment provides after placement service with a 3 month guarantee period.
Kontak Recruitment assists job seekers in finding their sought after position through our current job listings. We deliver a professional CV writing service to job seekers to ensure that theirs CV's are current, modern and fresh therefore being attractive to potential employers.
Whether you are looking for staff or looking for job opportunities, Kontak Recruitment has the solution for you. Contact us to find out how we can assist you with your recruitment needs.
Kontak Recruitment endeavours to take all reasonable measures to ensure that the job seekers referred meet the client requirements.
Kontak Recruitment works on a contingency basis which means fees are only payable if a placement is made with a 3 month guarantee period.
Kontak Recruitment provides quality recruitment.
Through our stability and integrity, we have carved out a substantial market in the industry. We are a customised outsourced service company, designed to provide a set of flexible, cost effective hiring solutions to clients of every size and industry. At Kontak we are committed to establish and maintain a positive difference to your staffing needs.
Our consultants boast with a total of 30 years experience within the industry. We understand that companies today require more than just skilled candidates, they reach for employees who are productive, exhibit positive attitude and have the ability to become part of their team.
We aim at building long term relationships that are mutually beneficial to all parties. We encourage an employment environment that provides equal opportunities for all. All Job listings and applications remain confidential protecting the rights and interests of all parties involved....

Online Education: Operations Manager (JB287)
Posted date [2020-Sep-15] (ID: 76239)

Online Education: Operations Manager (JB287)

Bryanston, Johannesburg

Salary: R35 - 45 000 per month


Benefits: Medical Aid

Working Hours: 08:00 - 17:00 (Flexible


Global teaching centre is seeking an Operations Manager to oversee all aspects of the teaching schedules for their online teaching team.  With over 25 000 hours of online teaching services provided monthly by approximately 250 teachers, with an expected growth of 200 additional freelance teachers in 2021, a candidate with exceptional organisational skills and the ability to multi-task is required.


This opportunity will put you at the forefront of an industry that is experiencing massive growth, exposing you to developing technologies and the chance to work with people from around the globe.  In addition to all of this, you will be working in a noble profession where you will be making a positive impact in people’s lives, helping to provide them with the tools they need to reach their personal goals.


Minimum requirements

Exceptional attention to detail

Proven competence in Operations Management

Excellent people management skills

Native or near-native level of fluency in English

Must have a minimum of advanced Excel, experience in PowerBI for reporting purposes and Salesforce desired



Key Responsibilities for Operations Manager:


Schedule Management

Weekly assignment of classes and hours of work for both in-centre and freelance teachers

Communicate and Coordinate with the Operations Teams in Switzerland and Shanghai

Work closely with the Academic teams to prioritize special projects and Academic initiatives

Analyze KPI results and schedule date to communicate forecast and needs to the internal Recruitment teams

Be accountable for center wide operational KPI’s and targets


Schedule Support

Manage and execute leave applications with the Teacher Operations team

Manage shift changes with the Teacher Operations and Center Management teams

Manage ad hoc schedule changes (illness, emergencies, international support, special teams, etc.)


Support Special Projects

Work with international centers and manage the local team to provide schedule support

Manage special projects and training needs in conjunction with the Academic and Teacher Ops team

Manage the impact of ASOT projects and training on the local schedule

Work together with an academic support team to ensure adequate support and remediation plans for teachers


Teacher satisfaction and retention

Facilitate Employee Wellness survey, review data and adjust working conditions based on the response

Track teacher retention and attrition data

Grow teacher satisfaction and retention

Job Title Online Education: Operations Manager (JB287)
Post Details
Posted By Kontak Recruitment
Job Function Online Education: Operations Manager
Start Date ASAP
Salary R45 000 per month
Location Bryanston
Phone No 0114313542
Website http://www.kontak.co.za
Email 0tlq0v(at)apply.simplify.hr
Deadline 2020-Sep-30
Region Location -> Gauteng
Job Type Job Type -> Full-time Jobs
Classification Job Classification -> Academic

Recruitment Agencies Johannesburg